International Shipping
Shipping costs for international orders depend on your locality and the weight of your order and will be calculated during checkout.
USA
We're pleased to announce that shipping to the US has resumed. When you place an order for delivery to the US, duties will be clearly displayed and collected at checkout, ensuring that you incur no additional charges upon receipt of your goods. This provides a smooth delivery experience with no costs or delays.
If you are excessively overcharged for shipping and duties, we are committed to making it right and will refund any excess charges.
EU & NORTHERN IRELAND
Due to the European Union's new GPSR, we no longer ship to the EU or Northern Ireland. Our apologies for any inconvenience caused.
Please note that the shipping costs do not include import fees and taxes. Depending on your country's regulations, you may be subject to customs charges upon receipt of your order. These charges are determined by your local customs office and are the responsibility of the customer. We recommend contacting your local customs office for more information on potential charges.
Customs Clearance Fees
If customs clearance fees have not been paid, orders will be returned to us. Please note that in this instance, any return to sender fee incurred will be deducted from your refund total. It is the responsibility of the buyer to ensure the relevant fees are paid.
To ensure your order's safe and timely delivery, we use Royal Mail's International Tracked/International Signed service.
Estimated Delivery Times
Estimated delivery times are provided by Royal Mail and are not guaranteed. Please allow 3–14 business days from dispatch, depending on your location. International orders may also be subject to customs delays in the destination country, which are outside of our control.
We recommend keeping delivery timescales in mind when ordering for a specific date or occasion. Shipping costs are non-refundable once an order has been dispatched.
While we aim to have your order on its way within two working days, delivery times may vary depending on your location.
If you have any questions or concerns regarding international shipping, please don't hesitate to reach out to us at hello@theliterarygiftshop.co.uk.